To link your Santander accounts to Bean, we require the following information.

A) Customer ID

This is 8-16 characters long and may contain letters and numbers. This is the first bit of information that you need to provide when you log in to your online banking portal.

B) Password

This is between 8 and 16 characters long and made up only of letters and digits. Santander typically request only 3 characters from the password. To use Bean you will need to provide your password in full.

C) Security Number

This is exactly 5 numbers long. Santander typically request only 3 characters from the security number. To use Bean you will need to provide your security number in full.

D) Security Question

When you signed up to online banking you will have selected a number of potential security questions such as the ‘Name of secondary school’, ‘Father middle name’ and ‘Place of Birth.’ You will need to provide the answer to the question requested as you did when you set up online banking.

 


Forgotten your Santander online banking login details

If you have forgotten any of your online banking login credentials you can follow the instructions at the following link… or call Santander on 0800 917 9170 to reset your log on details.

Did this answer your question?