To link your First Direct accounts to Bean, we require the following information.

A) Username

This is a 5-76 characters long, it contains both letters and numbers. 

B) Memorable answer

This is 6-36 characters long answer to a question that you set when you signed up for online banking, containing both letters and numbers. This is NOT your security key. Questions include, your father’s middle name and your favourite city. As with First Direct, to use Bean you need to enter the answer to this question in full.

C) Password

This is a 8-30 characters long password, containing both letters and numbers. This is NOT your security key. First Direct typically request only 3 characters from the password. To use Bean you will need to provide your password in full.

 

Forgotten your First Direct online banking login details

If you have forgotten any of your online banking login credentials you can follow the instructions at the following link...

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